• NovoDS Remote Media

    NovoDS offers a unique and powerful feature, Remote Media, to enable users to simplify the content refresh process. Normally, in order to refresh the content on a NovoDS device, users would need to open NovoDS Studio software (or log into NovoDS Cloud), update the pictures or video clips in a…

  • Firmware Update with a USB Drive (for NovoTouch EK-1)

    Important: This document is applicable to NovoTouch EK series, including EK650i, EK750i, and EK860i. Each EK model has its own upgrade package. Please make sure you download the correct package for your model. Using a wrong package could make your NovoTouch unable to boot up. Step-by-step instructions: The upgrade package…

  • Firmware Update with a microSD Card (for NovoConnect and NovoDS series)

    Important: This article is applicable to the following Novo products: NovoCast, NovoConnectPro and NovoEnterprise NovoConnect NC-X300 NovoDS mini, NovoDS and NovoDS 4K For the sake of simplicity, we use NovoConnectPro as an example in the following descriptions. Please use an 8~32GB (SDHC)micro-SD card during this process. Step 1. Copy the…