• How to broadcast Facebook to Novo-series device(s)

    Supported models: NovoConnect NC-X700, NC-X900, NovoDisplay, NovoTouch NovoDS version: NovoDS V4.0.0 and above. Step1. Use DS Studio software or NovoDS.com, create a playlist. Step2. Go to Social Media widget > Facebook > Facebook Access Id > Get Access ID Step3. Pop up a Facebook page, please follow Facebook access instruction…

  • How to use BYOM

    (1) Make sure your computer is in the same network as the NovoConnect device. (2) Please note the following network ports need to be open to establish a successful connection with the USB-connected In-Room device. •    7450: UDP Broadcast. (Direction: Device → PC) •    20005: TCP Bidirectional. (3) In NovoConnect…

  • What is NovoConnect BYOM

    Manage your USB control in-room peripherals with your NovoConnect and preferred Video Conferencing software! FREE TRIAL: 1 month OS supported Windows 10 & 11 MacOS 10, 11, & 12 (support for the Intel-based Macs) Supported Novo Devices NovoConnect NC-X700, NC-X900 NovoTouch EK-2 series (EK653i, EK753i, EK863i) NovoTouch EK-3 series (EK655i,…

  • BYOM – Download and Installation

    BYOM – Download and Installation Step 1. Update the firmware of your NovoConnect device (V4.5 or above) There are several ways to update your NovoConnect device. (1) Update via Remote Manager This method allows you to manage the firmware update from your computer.  (2) Update from the Device You can connect a…

  • macOS 12 new privacy rules – How to use NovoConnect software on macOS 12

    MacBook users can use AirPlay for screen sharing (see the article). This article is for macOS new privacy rule on macOS 12 (macOS Monterey), user have to enable some rules on Security Settings on macOS to allow NovoConnect App for screen sharing. For macOS user still can use AirPlay for…

  • macOS 12 new privacy rules – How to use LaucherPlus on macOS 12

    MacBook users can use AirPlay for screen sharing (see the article) or LauncherPlus. This article is for macOS new privacy rule on macOS 12 (macOS Monterey), user have to enable some rules on Security Settings on macOS to allow LauncherPlus for screen sharing. For macOS user still can use AirPlay…

  • CVE-2021-44228 Apache Log4j Vulnerabilities

    CVE ID: CVE-2021-44228, CVE-2021-45046, CVE-2021-4104 First Published: December 21, 2021 Last Update: December 21, 2021 Status: Confirmed Revision: 1 Overview CVE was published cybersecurity experts have discovered an entirely new attack at the Apache Log4j2 release that could lead to information leaks, remote code execution (RCE) and local code execution…

  • How to use RFID tag Login

    Model name: NovoTouch EK653i, EK753i, EK863i Firmware version: V4.3.0 The reader must meet the following conditions:• Windows Platform• USB Interface: This means that it is connected via USB to the computer.• It uses the same frequency of the cards, key fobs, tags or bracelets that you want to use: There…

  • How to verify network connectivity

    Supported models: NovoTouch EK-2, NovoDisplay, NC-X700 and NC-X900 We have created a Network Stability Monitor feature to help the IT guys/ technical support engineer to identify the environment WiFi network quality to troubleshoot screen sharing connectivity. Once enabled the feature, during a screen sharing there will be a indicator in…

  • Configuring Settings

    The Main Settings Menu Click the settings button on the NovoStage home screen to access the settings menu that includes the following items. Go to The NovoStage Home Screen for more information on the main screen. Item Description Room Name Allows you to edit the name of the NovoStage session….