As you know, our NovoDS.com is temporarily closed for maintenance services due to unexpected problems. We apologize for the inconvenience caused by this server shutdown. The following are some possible impacts: 1) Some devices may be lost from your account; 2) Some devices may be lost from the device group…

Go to Settings > Log Download > toggle Enable Log Download, then follow the instruction. Download via Remote Manager Step 1. Select the device which you intent to download the log file, click Settings. Step 2. Go to Misc. > toggle Enable Log Download > click Download.

When the device has connected with a USB mouse or , during wireless screen sharing, you will see there are side bars on the left and right sides. After click the side bar you will see the following icons. No. Item Description 1 Pen Long click can select different color…

The AirNote annotation tool allows participants to annotate on the presentation display directly from their device during a full screen presentation. This feature is under NovoConnect App. User have to launch NovoConnect App on Windows OS, macOS, ChromeOS, Android or iOS. How to download NovoConnect App: Go to LaunchNovo.com to…

After joining a meeting, user can enable/ disable audio output on Projection Mode to choose Video Playback (enable output audio) or Presentation (muted, default setting). Tablet, iPad, Android smartphone or iPhone user: No enable audio option on screen sharing via NovoConnect App because Android or iOS cannot allow any third…