Go to Settings > Log Download > toggle Enable Log Download, then follow the instruction.
![](https://support.launchnovo.com/wp-content/uploads/2020/10/image-12.png)
Download via Remote Manager
Step 1. Select the device which you intent to download the log file, click Settings.
![](https://support.launchnovo.com/wp-content/uploads/2020/10/image-14-1024x311.png)
Step 2. Go to Misc. > toggle Enable Log Download > click Download.
![](https://support.launchnovo.com/wp-content/uploads/2020/10/image-13.png)