2.9 Firmware Update with USB Drive

Important:

  1. This document is applicable to NovoTouch EK4 series..
  2. Each display size has its own upgrade package. Please make sure you download the correct package for your model. Using a wrong package could make your NovoTouch unable to boot up.

Step-by-step
instructions:

  • The upgrade package is stored in a folder called “upgrade_3588”. When you receive the firmware upgrade package, typically you need to unzip it first and then copy folder “upgrade_3588”onto a USB disk. You should see the following file/folder structure on the USB disk.
  • For EK4 series, the folder should be “upgrade_3588”

EK4 example

  • Power down
    NovoTouch panel.

  • Insert the USB
    disk into the USB port at the front panel of NovoTouch panel.

  • Press-and-hold button POWER until the LED flashes red and blue quickly, indicating the upgrade process is started. Please do NOT remove the USB disk during this process.

  • A progress bar is
    shown to display the completion percentage. Once it gets to 100%, the NovoTouch
    will restart automatically. During this first-time boot-up, it will take a bit
    longer to perform some additional post-processing.

  • Once it fully
    boots into Android home screen, the firmware upgrade is completed. Now you can
    unplug the USB disk.