2.10 Firmware Update with USB Drive

Important:

  1. This document is applicable to NovoTouch EK series, including NovoTouch EK2, EK3, and EK4 series.
  2. Each EK model has its own upgrade package. Please make sure you download the correct package for your model. Using a wrong package could make your NovoTouch unable to boot up.

Step-by-step
instructions:

  • The upgrade package is stored in a folder called “upgrade_811” / “upgrade_9950” / “upgrade_3588”. When you receive the firmware upgrade package, typically you need to unzip it first and then copy folder “upgrade_811” / “upgrade_9950” / “upgrade_3588”onto a USB disk. You should see the following file/folder structure on the USB disk. (The following picture shows how it looks for EK2 series.)

    • For EK2 series, the folder should be “upgrade_811“
    • For EK3 series, the folder should be “upgrade_9950“
    • For EK4 series, the folder should be “upgrade_3588”

EK2 example
EK4 example

  • Power down
    NovoTouch panel.

  • Insert the USB
    disk into the USB port at the front panel of NovoTouch panel.

  • Press-and-hold button POWER until the LED flashes red and blue quickly, indicating the upgrade process is started. Please do NOT remove the USB disk during this process.

  • A progress bar is
    shown to display the completion percentage. Once it gets to 100%, the NovoTouch
    will restart automatically. During this first-time boot-up, it will take a bit
    longer to perform some additional post-processing.

  • Once it fully
    boots into Android home screen, the firmware upgrade is completed. Now you can
    unplug the USB disk.