Announcements are messages displayed on top of the content currently being shown. To start, click the Announcements button. The main window will switch to the Announcements editing menu. Follow the steps below to create an announcement. In the message drop-down menu, select one of the 8 preset announcements slots to…

To view a real-time screenshot of what the devices are currently displaying, click the Remote Snapshot button. The main window will show the screenshots of every device in your device list, like the following. There are a few parameters you can adjust to suite your needs. Uncheck the box at…

To access other group actions, select the group and then click the Functions button at the top-right of the device list. The following group actions are available: Refresh Playlist – Refreshes the playback on the playlist playing on all device in the group. Play All – Have all devices in…

To upload a schedule to all the devices in a group and have them run the schedule, click on the group in the group list and then click the Upload Schedule button at the top-right of the device list. Once you click the Upload Schedule button you have two options:…

To have all the devices in a group to change to the same playlist, follow the steps below: Click on the group in the group list. Click the Change button at the top-right of the device list. 3. In the Filter field, check all the Novo device types you want…

To add a device to an already created group, use one of the following methods below: Method 1: Click and drag the device into the group in the group list. Method 2: Select the device and click the Edit button (highlighted in the figure below) Then in the Edit Device…

Groups allow you to organize the devices in your device list into customized categories (e.g. “Campus A”, “Building C”, “Conference Rooms”, etc.). You can also use groups to perform “group action” to all the devices in a group. To create a group, click the + Group button, as highlighted in…

There are several ways to update your EK2/EK3 devices. (1) Update via Remote Manager This method allows you to manage the firmware update from your computer. This article has the details. (2) Update from the Device You can trigger firmware OTA (Over-The-Air) update by launching NT Settings → Firmware Upgrade….

NovoDS Cloud offers full playlist management features, including the followings Create, open, save, and delete playlists Create and manage folders Share playlists Publish playlists to NovoDS devices

Users can share playlists with members in their organization. The shared playlists can be edited in the same ways as user’s own playlists. Please follow the steps below to start sharing playlists and collaborating on using the NovoDS service. Step1. Go to “My playlists”, select the desired playlist, and then…