• Remote Manager: On-Premises Update

    This function is applicable for NovoConnect, NovoTouch and NovoDisplay. In this article, we will guide you how to perform manually firmware update by Remote Manager. Preparation Make sure all the devices are under the same network as your PC connected. Click here to download Remote Manager. Important: To avoid critical…

  • How to enable screen mirroring properly in NovoConnect software for Ubuntu 22.04 LTS

    This article describes how to resolve this issue by adjusting Ubuntu’s system configuration and it is applicable for Ubuntu 22.04 and above. The default windowing system communication protocol in Ubuntu 22.04 has chnged from X11 to Wayland, which makes NovoConnect software fail to execute screen capture program properly. For confirming…

  • Mass deployment by MSI installer

    This article is applicable for below software on Windows operating system only. NovoConnect Software Novo Remote Manager NovoDS Studio Preparation Software NovoConnect Software – Download pageNovo Remote Manager – Download pageNovoDS Studio MSI installer – Download page Local administrator privilege Windows command-line interface (CLI) How to run CLI in Windows?…

  • 5.4 RS-232 Specification

    Important: This document is applicable to the following products and models. NovoDisplay DK3 series DK433, DK553, DK653, DK753 and DK863. Serial Port Settings Item Value Baud Rate 38400 Data Bits 8 Stop Bits 1 Parity None RS232 Command List Function Mode Code Remark Power Off 69 71 25   Menu 69…

  • How to collect device logs – NovoDS Studio

    This article is applicable for NovoDS Studio. Get software Go to NovoDS.com > Resource > Software Connecting to a device Run NovoDS Studio and switch to Device Management page. Select the device and click on Connect to connect the device and perform more operating. Log downloading Click on Device Log after device is connected. There’re…

  • Settings

    This article is applicable to NovoConnect series:NovoCast, NovoPro, NovoEnterprise, X300, NovoDS mini, NovoDS, NovoDS4K *A USB mouse will be necessary for the following operation. Wi-Fi Wi-Fi Hotspot Mode Wi-Fi Client Mode Wi-Fi Off Display Resolution Screen scaling HDMI-CEC Sleep Timer Settings Menu User can expand the Settings Menu by click…

  • Firmware Update

    There are several ways to update your NovoConnect device. (1) Update via Remote Manager This method allows you to manage the firmware update from your computer. This article has the details. (2) Update from the Device You can connect a USB mouse to the NovoConnect device and trigger the online…