This function is applicable for NovoConnect, NovoTouch and NovoDisplay.
In this article, we will guide you how to perform manually firmware update by Remote Manager.
Preparation
- Network connection
Make sure all the devices are under the same network as your PC connected.
- Remote Manager
Click here to download Remote Manager.
- Firmware file (.npkg)
Important:
To avoid critical damage or permanent device failure, do not shut down or restart your device during the update process.
Step by Step Guide
- “Firmware Update” is located at the Top-Left menu of Remote Manager, Click it to enter firmware updater.
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2. Select the target device(s) by tick the checkbox and click “On-Premises Update” to continue.
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3. Browser and select the firmware file (.npkg), then click “Apply”.
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4. Click “Apply” to start the updating after the firmware information is confirmed.
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5. Waiting for package extracting is finished.
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6. Verifying the package and starting to upgeade firmware.
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7. Firmware update is completed successfully.
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Now you can go back to the device list by click “Done” at the Bottom-Right corner, and check the details of the device which just completed firmware updating.